📄 Terms and Conditions

Effective Date: April 3, 2025
Company Name: Royal Transport NY
Contact Email: royaltransportny1@gmail.com
Phone: 718-569-7646

1. Services

Royal Transport NY provides reliable transportation services, including non-emergency medical transport, corporate travel, and personal ride services. All services are provided in accordance with applicable local laws and regulations.

2. Booking & Cancellations

• All rides must be scheduled in advance via phone, email, or through an affiliated broker.
  
  

• Cancellations must be made at least 2 hours before the scheduled pickup time.
  
  

• Failure to cancel in time or not showing up for a scheduled ride may result in a cancellation fee.
  
  

3. Payments

• For private customers, payment is due at the time of service unless otherwise arranged.
  
  

• Late payments may incur additional fees and may affect future booking privileges.
  
  

• If services are billed through a broker, the broker’s payment terms will apply.
  
  

4. User Conduct

By using our services, you agree to:

• Treat our drivers and vehicles with respect
  
  

• Refrain from using our services for unlawful or unauthorized activity
  
  

• Not transport prohibited, hazardous, or illegal items
  
  

5. Limitation of Liability

Royal Transport NY strives to provide safe, timely, and reliable service. However, we are not responsible for delays caused by:

• Traffic conditions
  
  

• Severe weather
  
  

• Road closures
  
  

• Third-party scheduling issues (e.g. brokers)
  Additionally, we are not liable for personal belongings left behind in vehicles.
  
  

6. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services after changes implies acceptance of the updated terms.

Thank you for choosing Royal Transport NY. We're committed to delivering safe, reliable, and professional transportation for every ride.

📱 SMS Terms & Conditions

1. SMS Consent Communication

Phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

2. Types of SMS Communications

If you opt-in, you may receive SMS messages from Royal Transport NY including:

• Appointment reminders
  
  

• Follow-up notifications
  
  

• Billing inquiries
  
  

• Special offers or promotions (if applicable)
  
  

Example:
"This is a friendly reminder of your upcoming ride with Royal Transport NY at [Location] on [Date] at [Time]. Reply STOP to unsubscribe at any time."

3. Message Frequency

Message frequency may vary. You may receive up to 4 messages per week related to appointments, billing, or service notifications.

4. Potential Fees

Standard messaging and data rates may apply per your wireless carrier’s pricing plan.

5. Opt-In Methods

You may opt-in to receive SMS messages from Royal Transport NY via:

• Verbal confirmation during a conversation
  
  

6. Opt-Out Method

To unsubscribe, reply with the word “STOP” to any message. You may also contact us directly to request removal from our SMS list.

7. Help

If you need assistance, reply with “HELP” or contact us at:
📧 royaltransportny1@gmail.com
📞 718-569-7646

8. Standard Messaging Disclosures

• Message and data rates may apply
  
  

• You can opt out anytime by texting "STOP"
  
  

• For help, text "HELP" or visit our https:https://www.royaltransportny.com/privacy-policy and https://www.royaltransportny.com/terms-and-conditions pages.
  
  

• Message frequency may vary
  
  

• See our Privacy Policy and Terms & Conditions