Privacy Policy

Effective Date: April 3, 2025
Company Name: Royal Transport NY
Contact Email: royaltransportny1@gmail.com
Phone: 718-569-7646

At Royal Transport NY, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our transportation services or visit our website.

1. Information We Collect

We may collect the following types of information from customers:

Personal Identification Information: Name, phone number, email address, home/pickup/drop-off addresses
Booking & Ride Details: Trip times, destinations, notes, preferences
Payment Information: Billing details (processed securely via third-party providers)
Device & Usage Info: IP address, browser type, access time, and referral website (if applicable)

2. How We Collect Information

We collect information in the following ways:

When you book a ride through our website, phone, email, or via brokers (like Sentry MS)
When you communicate with us for support or inquiries
Automatically via cookies or usage tracking when you visit our website

3. How We Use Your Information

We use your data to:

Schedule and manage transportation services
Communicate with you about ride confirmations and updates
Respond to customer service inquiries
Improve our services and website performance
Ensure safety and legal compliance

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

Trusted brokers/partners who help us fulfill your transportation requests
Payment processors for secure transactions
Law enforcement or regulators, only when required by law

5. Data Security

We take reasonable and appropriate steps to protect your personal information using:

Password-protected systems
Access controls for authorized personnel only
Secure payment and data transmission protocols

6. Your Privacy Rights

You may:

Request access to the data we hold about you
Ask us to update or delete your personal information
Withdraw consent where applicable

To make a request, please contact us at royaltransportny1@gmail.com or 718-569-7646.

7. Updates to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Effective Date” above. Continued use of our services means you accept the updated terms.

Thank you for trusting Royal Transport NY.

"SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes"

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